Privacy Policy
VAP (Verify And Pay) respects your privacy. This policy explains what information we collect, why we use it, and the choices available to you when you use our reporting and support services.
1. Information we collect
We collect information that you choose to provide through our forms and account features, including:
- Your name, email address, and account details.
- Vendor names, usernames, contact details, and payment information.
- Descriptions, screenshots, receipts, chats, and other evidence.
- Technical information such as browser, device, and basic usage data.
2. How we use information
Information may be used to review reports, provide recovery guidance, communicate with you, improve scam-awareness resources, and maintain the security and reliability of VAP.
3. Report confidentiality
Reports are reviewed before any information is used in vendor-awareness or scam-intelligence materials. You may choose the anonymous reporting option where it is available. Do not upload passwords, PINs, one-time codes, or information that is not relevant to your report.
4. Storage and protection
We use reasonable administrative, technical, and organisational measures to protect submitted information from unauthorised access, alteration, disclosure, or loss. No internet service can guarantee absolute security.
5. Third-party services
VAP may use service providers for hosting, analytics, email, live chat, and security. Those providers may process limited technical or contact information as needed to provide their services and may have their own privacy policies.
6. Your choices and contact
You may contact us with questions about your personal information or a submitted report. For privacy concerns, email support@vapng.online. We may update this policy when our services or legal obligations change.